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Questions about a product or an order are welcome. We normally reply within 1 business day.

Customer support

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Include your order number and product model when available. Never send card numbers or bank details by email.

Support hours
Monday–Friday, 9:00 AM–5:00 PM Eastern Time, excluding U.S. federal holidays
Clean Energy Retail LLC
1201 W Peachtree St NW, Suite 2300
Atlanta, GA 30309, United States

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